I had the best experience in the emergency room. The wait time was short and the staff was friendly. If needed, I will return. Best in the area.
My friend was afraid of hospitals and she was uninsured and fearful that they wouldn't treat her because of lack of insurance.The Accounting department secured her temporary coverage which was a great relief to her.
TL:DR - IF YOU GET "NURSE" NATASHA IN ICU DEMAND A DIFFERENT NURSE!
Thank you to a hospital that runs the way they all should.
I am a career RN with much experience myself and had already evaluated her breath sounds,HR, BP, etc. before bringing her to the ER.
Once admitted to the floor and then ICU, they continued to do a great job!
I had two nurses who were amazing but that’s the only good thing I have to say. Another nurse gave me attitude and was rude to me because I was in screaming crying pain and they also refused to give me pain meds. While I was screaming and crying in pain I asked for a doctor 10 times within the hour but did not see one. In fact I barely saw a doctor at all while I was there. They made me feel like I was a nuisance. So I left against medical advice and went to Cooper and they finally figured out what was wrong with me. Because apparently me throwing up blood, not being able to keep food down, and being horrible pain wasn’t serious enough for Virtua. I’ve never been so offended. They are lucky that I.T wasn’t worse because I had to wait 24 hours for a cat scan and over 48 hours for another test. I wouldn’t go to this place if I was dying and I.T is the last place around.
In August 2017 on a Sunday morning I brought a seriously ill friend into the ER at Marlton. Wait time in the ER was 5 mins. ( only 3 or 4 other folks seated). All staff was kind ,courteous and professional. The ER team swiftly recognized the gravity of my friends' condition which was difficult to evaluate because she was being stoic. The physician was intelligent and moved swiftly to stabilize her, along with ordering appropriate tests.
I had a lung mass (nodule) removed by Dr Walter Boris on Nov 6 2017 and he was incredible. Surgery went great and my incision sites are healing quick and clean. After surgery I was in ICU where he visited and said when I felt ready I could go home. First day after surgery I had ICU nurses Cathy, Pinky, and Katie, all of whom were incredible even while I was getting sick from the pain meds, had a drain tube and was attached to 2 IVs. They did so well I was even able to walk that first day post ( I over did it and became exhausted but my spirits were up bc of their kindness ) The second day I had a "Nurse" named Natasha from 7am to 7 pm who was one of the most cruel people I've ever met. She seemed ok, held my hand while the DR pulled out the drain tube and was pretty nice until the DR and my parents left for the day. After everyone left she started saying things like "I'm going to get you out of here." when she was giving me my meds. I'm sorry but two days after having a lung mass removed, hacking gunk from my throat and not being able to breath right because the lung isnt opening fully I was not ready to go home. I was scared and in pain. (I also have an anxiety disorder) This "Nurse" kept making me feel guilty for being there like I was faking it. After the tube came out she made it like whatever pain number i gave her was exaggerated when I'd been low-balling my pain the entire time Id been there. She left me on the toilet twice promising to come back in "A few" to get me. She told me it was weird that I couldn't bend forward all the way. Then told me I should just get up and go to the bathroom myself from now on. She was supposed to order a throat spray and laxative and never did.
I was so scared and in so much pain, the she tells me she'll "walk me later" as if I was begging for it instead of the Dr ORDERING her to do it. I then heard her talking about me to her tech like "oh I'll get her walking" "Ugh I tried" (to get me to leave) I was so scared to walk after hearing that I started crying and feeling guilty for being there. I decided I wouldn't walk with her or ask for anything else so she'd leave me alone till 7pm (it was 2/3 ish at this time) she missed my pain med dose and I started to feel awful but was afraid to ask for it. Eventually the tech came in (the one who she talked to me about) to "Walk" me and says "Ready to shake rattle and roll?" which would have been funny in another context but I was horrified. She talked about walking fast or whatever but now I'm lacking the pain meds because nurse Natasha "forgot" them- so I shuffle around the hall as fast as possible then get back to my room away from them. Then I just cried until she came in again- I asked for pain meds- she said she'd get them before she left at 7- never came but I could hear her chatting away outside. I gave up and started documenting every cruel neglectful thing she did- started watching the clock waiting for the night nurse (who I'm nominating for the Daisy award because of her unbelievable kindness and uplifting spirit. Her name is Brianna by the way and if you get her in ICU you're one lucky person) At 7 PM the nurses are supposed to introduce your night nurse, Natasha just looked at me through the glass window- and I glared at her because it was all I could do in my state. At that point I was unable to eat, drink, sit up straight or move. Brianna (the most amazing nurse ever) came in and could tell I was wilted. She gave me the pain medication and helped me sit up, within an hour I was able to talk, move and I felt like I'd be ready to walk and go home the next morning. It's a shame about Natasha, everyone else was kind, informative and capable of doing their job.
I recently had back surgery here, 7-25-17, and the staff were very nice, professional, and efficient. They were very eager to help and made my visit a comfortable and pleasurable one.
Virtua Marlton Hospital is a US Hospital based in Evesham Township, New Jersey. Virtua Marlton Hospital is located at 90 Brick Rd, Marlton, NJ 08053, USA.
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